Database Slowness

Incident Report for Brick River

Resolved

The slowness issue has been resolved. We just ran a massive import--larger than we've ever done AND our new multi-threading importer consumed too many system resources. SO, we're going to refactor the multi-threading of our "improved" importer and have it NOT spool up so many threads. Apologies once again.

Posted Oct 28, 2020 - 14:59 EDT

Identified

The database on Brick River is causing everything to be slow. The issue has been identified and we are implementing a fix. We're very sorry about this problem.

Posted Oct 28, 2020 - 14:47 EDT

This incident affected: Brick River Websites, Brick River Web Console, Brick River Reg System, and Brick River Emailer.